Terms of service

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Welcome to Essential Fruit. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these terms.

1. About Essential Fruit

Essential Fruit is an online retailer offering fruit-related products, food items, and other goods available through our website.

2. Orders

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order at our discretion.
  • You must provide accurate and complete information when placing an order.

3. Pricing and Payment

  • All prices are displayed in Euro (€) unless otherwise stated.
  • Prices may change at any time without notice.
  • Payment must be received before goods are dispatched.

4. Shipping and Delivery

  • We aim to dispatch orders promptly; however, delivery times are estimates only.
  • Essential Fruit is not liable for delays caused by couriers, customs, weather conditions, or events outside our control.
  • Risk in the products passes to you upon delivery.

5. Returns and Refunds

  • If you are not satisfied with your purchase, please contact us within 14 days of receiving your order.
  • Perishable goods, fresh produce, and products with a limited shelf life may not be eligible for return unless faulty or damaged.
  • Refunds will be processed to the original payment method where applicable.

6. Product Information

  • We strive to ensure product descriptions, images, and pricing are accurate.
  • Natural products may vary in appearance, size, colour, and taste.
  • We cannot guarantee that website images exactly match the products received.

7. Allergies and Consumption

  • Customers are responsible for reviewing product ingredients and allergen information before consumption.
  • Essential Fruit accepts no liability for allergic reactions or improper use of products.

8. Intellectual Property

  • All content on this website, including logos, images, text, graphics, and branding, is owned by Essential Fruit or its licensors.
  • Content may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

  • To the maximum extent permitted by law, Essential Fruit shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our total liability shall not exceed the amount paid for the relevant order.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and use personal information.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page and become effective immediately upon publication.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.